For IVF injections, there are several recommended sites on the body where injections are typically administered. The choice of site depends on the type of medication being injected:

Subcutaneous (SC) Injections: These are injected just under the skin, usually in areas with a layer of fat. Common sites include:

• Abdomen: About 2 inches away from the belly button, on either side of the lower abdomen. This is the most common site for medications like gonadotropins and hCG.

• Thighs: The outer part of the thigh, about halfway between the knee and hip, is also commonly used for subcutaneous injections.

It's important to rotate injection sites regularly to prevent irritation, bruising, or discomfort. Your fertility nurse or healthcare provider will guide you on proper technique and site rotation.

At Australia IVF Concierge, we proudly offer our services across the Sydney Metropolitan Area, including:

• North Shore

• Northern Beaches

• Sydney CBD

• Inner West

• Eastern Suburbs

• Sutherland Shire

We’re dedicated to providing personalized IVF care and support, no matter where you’re located within these areas. If you’re outside of these regions, please feel free to reach out, as we may still be able to assist you or offer guidance on how to access our services.

At Australia IVF Concierge, we understand the importance of building a trusting relationship with your fertility nurse. Your nurse will be carefully selected based on your individual needs and the specific treatments you’re undergoing. We aim to provide you with a dedicated and experienced nurse who will guide you throughout your IVF journey.

You’ll be introduced to your nurse during your initial consultation, and they’ll be your primary point of contact for any questions or concerns. Our nurses are highly skilled, compassionate, and committed to providing personalized care, ensuring that you feel supported every step of the way.

If you ever need to speak with someone else or request a different nurse, we’re happy to accommodate and ensure you receive the best possible care.

Absolutely! At Australia IVF Concierge, we provide comprehensive support and guidance to help you feel confident with your IVF injections at home. During your consultation, your fertility nurse will walk you through the entire process, showing you how to properly administer the injections, choose the best sites, and manage any potential side effects.

As a special service, we can also take the pressure off by administering your injections for you in the comfort of your own home. This is a great option for those who feel uneasy about doing the injections themselves or simply prefer the reassurance of having a trained professional handle it.

Regardless of whether you choose to do the injections yourself or have us assist, we are here to provide ongoing support and ensure you feel comfortable and well-informed every step of the way. Your peace of mind is our priority!

Unfortunately, we do not accept IVF benefits at this time. If you have any questions about costs or need guidance on how to navigate your options, please feel free to reach out to us. We're here to help!

If you're considering IVF injection services or post-operative care, it’s best to reach out as soon as possible to ensure we can accommodate your needs and provide the support you require. The earlier you contact us, the more time we have to discuss your options, schedule any necessary appointments, and tailor a plan specific to your treatment timeline.

Whether you're just starting to explore IVF or need assistance after a procedure, we’re here to guide you every step of the way. Feel free to reach out whenever you're ready, and we’ll make sure to prioritize your care.

Unfortunately, you will not be able to make a claim through the IVF Medicare rebate for the services provided by our IVF concierge services in Australia. While Medicare covers certain IVF treatments and services, concierge services typically fall outside of what is eligible for a Medicare rebate. However, our team is dedicated to providing personalized support throughout your IVF journey to ensure you have the best possible experience. If you have any specific questions regarding costs or payment options, please feel free to reach out to us.

The cost of IVF medications can vary depending on the specific treatment plan recommended by your fertility specialist and the type of medication script. On average, IVF medications in Australia vary per cycle. The cost typically includes hormone injections, trigger injection, and other medications necessary to support egg retrieval and embryo transfer.

It’s important to note that while some medications may be covered by the PBS (Pharmaceutical Benefits Scheme), the total cost can still vary based on individual treatment needs and the clinic’s practices.

If you'd like a more specific estimate, our IVF concierge team can assist you in getting a breakdown of medication costs tailored to your treatment plan. Feel free to reach out if you have any further questions!

For our services, we accept payments via credit card, debit card, and bank transfer. Payments are typically made at the time of service or as per the arrangement outlined with your fertility nurse. We’ll provide clear details on the costs involved and ensure the payment process is as simple and straightforward as possible.

If you have any questions about payment methods or need more information, don’t hesitate to get in touch with us. We're happy to assist!

At Australia IVF Concierge, we understand that life can be unpredictable, and we aim to offer flexibility while ensuring that our services remain efficient and fair to all our patients. Please read our cancellation policy below:

1. Consultation & Treatment Cancellation

• Consultations: We require at least 48 hours' notice for the cancellation of any consultation or initial assessment. Cancellations made within 48 hours of the scheduled appointment will incur a $100 cancellation fee.

• Treatment Cycle Appointments: If you need to cancel or reschedule a treatment cycle appointment (including egg retrieval, embryo transfer, etc.), we ask for a minimum of 5 business days' notice. Failure to provide sufficient notice may result in a 50% charge of the scheduled treatment cost.

2. Refunds

• Refunds for cancellations are subject to the type of service rendered and timing of the cancellation. If the cancellation is within the appropriate timeframe, we will issue a full refund minus any applicable processing fees.

• For cancellations made after the outlined notice periods, refunds will not be issued, but we will work with you to reschedule at the earliest possible time.

3. Emergency Situations

• We understand that emergencies can occur. If you are unable to attend due to a medical emergency or other exceptional circumstances, please contact us as soon as possible. Each case will be reviewed on an individual basis, and we will do our best to accommodate rescheduling without penalties.

4. No-Show Policy

• No-shows without prior cancellation will result in a 100% charge of the scheduled service or consultation fee.

5. IVF Concierge Services & Travel Arrangements

• If your IVF concierge service involves travel, accommodation, or third-party bookings, please note that these arrangements are subject to the third-party provider's cancellation policy, which may vary. Our team will assist in navigating these policies and, where possible, help mitigate costs.

6. Changes to the Policy

• Australia IVF Concierge reserves the right to modify or update this cancellation policy at any time. Any changes will be communicated directly to our patients in advance.

Contact Information

For cancellations or to discuss any changes to your appointments, please contact our team at:

• Phone: 0408036711

• Email: Natalie@australiaivfconcierge.com.au

We appreciate your understanding and cooperation!